Frequently Asked Questions

Q. Can I recycle and ship empty inkjet and laser printer cartridges from anywhere in the world through this program?
A. This program is only available throughout the contiguous United States.

Q. When should I expect payment for inkjet cartridges, laser cartridges, cell phones, laptops, tablets, and MP3 Players sent to Recycle4Education?
A. Recycle4Education sends checks monthly around the 15th of each month to accounts with a balance of at least $25 or more. Account with a balance of less than $25 will be rolled over to the following month and combined with future shipments for payment. When you decide to close your account you will receive a final check even if your balance is less than $25.

Q. Which items can we send to Recycle4Education?
A. Please see the Buyback List for a full list of items that are currently being accepted.

Q. Which items do you consider qualifying/non-qualifying items?
A. Qualifying items are those you see on the Buyback List, everything else is considered non-qualifying (remanufactured and compatible aftermarket cartridges, damaged items, product types not on our list).

Q. How often can I send in shipments?
A. This is an ongoing program. There are no deadlines for shipping items found on our Buyback List. The prepaid shipping labels do not expire so you can send one shipment a day or one shipment a year. It's completely up to you.

Q. Are bulk shipments accepted through this program?
A. A freight pickup can be arranged at no charge to you for shipments containing at least 3 pallets or 300+ laser toner cartridges. Please contact the customer service toll free at 1.800.588.7960 to arrange a pickup.

Q. How will I know when my shipment arrives at Recycle4Education?
A. All shipments received at Recycle4Education are scanned at the door. Then the contents of each box are inspected and the results are recorded in your online account. Once this happens, you will see these results posted under "View Shipment" tab when you login to your online account. Please allow up to 4 weeks for posting of your shipment online.

Q. How should I recycle brand new and unused surplus printer, copier and fax supplies and how much are they worth?
New, unused surplus supplies (full toner bottles and cartridges, new drum units, fuser oil, developer, copier staples and other consumable printing supplies) can be resold again to consumers. Recycle4Education will purchase all major brands and most supplies for most models numbers outside of this collection program. Email us a detailed list and photos of your items and we will send you a quote. Once you approve the quote we will send you a special shipping label and instructions. No volume is too large for us!

Have additional questions? Contact customer service toll free at 1.800.588.7960 between 9AM to 5PM (PST) Monday through Friday. You can also send an email inquiry to info@recycle4education.com.